Ever go to the place that completed your taxes and find they have gone for the summer or worse gone out of business? We hate that too.
Our main focus is to ensure that there is always somebody available to provide professional advice to any question you may have.
We are very pleased to say that our clients’ demonstrate their satisfaction with our service by the number of referrals that we receive. It is our goal to ensure that word-of-mouth remains our best form of advertising.
Duncan, Derrick and Rob are members of the Association of Professional Accountants and Tax Consultants (APA & TC) and our continuing professional development is maintained by attendance at seminars throughout the year.
We are also able to draw on the knowledge of other members, if needed, to provide the best possible service to our clients. Our business and customer service objectives can be summarized as below ..thanks to the 8 Points Centre of Excellence.
Our Philosophy
Hold yourself to a high standard. To raise the quality of your reality, raise your expectations.
Refuse to listen to your own excuses. Demand integrity, commitment and persistence from yourself in all your undertakings.
Keep yourself lovingly and gratefully focused on whatever is truly important to you. Let go of any urge to be cynical, and allow your most meaningful dreams to flourish within your awareness.
Get in the habit of finding and expanding what’s best, in yourself, in others, and in each situation. Learn to see the value in moments large and small, and act to make positive use of that value.
Resist the temptation to shortchange yourself or others, or to settle for anything less than your very best. This is your unique and precious life, so give it all the respect and effort it is due.
Fill each day with richness and excellence, competence and solid, honest commitment. Keep your standards high, and seek to live such that you’ll never have any regrets.
— Ralph Marston
As each goose flaps its wings it creates an UPLIFT for the birds that follow. By flying in a ‘V’ formation the whole flock adds 71 percent extra to the flying range.
Outcome :
When we have a sense of community and focus, we create trust and can help each other to achieve our goals.
When a goose falls out of formation it suddenly feels the drag and resistance of flying alone. It quickly moves back to take advantage of the lifting power of the birds in front.
Outcome :
If we had as much sense as geese we would stay in formation with those headed where we want to go. We are willing to accept their help and give our help to others.
When a goose tires of flying up front it drops back into formation and another goose flies to the point position.
Outcome :
It pays to take turns doing the hard tasks. We should respect and protect each other’s unique arrangement of skills, capabilities, talents and resources.
When a goose gets sick, two geese drop out of formation and follow it down to the ground to help and protect it.
Outcome :
If we have as much sense as geese we will stand by each other in difficult times, as well as when we are strong.